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Learner Records Hub package

Learner Records Hub (Compliance)

Learner Records Hub Compliance is the recommended package for training providers that need structured learner records, operational workflows, readiness checks and compliance-focused reporting preparation within their Moodle™ environment.

It helps your organisation organise learner evidence, monitor compliance-related information, support privacy oversight and prepare export-oriented reporting with greater confidence.

Package price and payment option

R17 955,00 / Year

Select the available monthly subscription or annual payment option for this package.

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Package entitlement

What this package gives you access to

This product provides access to a defined Learner Records Hub entitlement level. The entitlement includes the package-specific feature set, related updates, support access and Switch Cloud Studio service components linked to the package selected.

  • Feature access according to the selected Learner Records Hub package
  • Support and update entitlement linked to the active package
  • Configuration and implementation guidance where included
  • Monthly subscription or annual payment option

A Practical Starting Point

Core gives your organisation a structured foundation for learner records, programme information, intakes and registrations.

As your needs grow, you can move to Professional for operational workflows or Compliance for readiness checks, evidence management and export-oriented reporting preparation.

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Entitlement comparison

What each package unlocks

The packages are cumulative. Each higher package includes the entitlement level below it and adds more operational, compliance or integration capability.

Learner, organisation and programme records

Core
Included

Professional
Included

Compliance
Included

Enterprise
Included

Provisioning, staff, document and onboarding workflows

Core
Not included

Professional
Included

Compliance
Included

Enterprise
Included

Compliance profiles, readiness checks and export preparation

Core
Not included

Professional
Not included

Compliance
Included

Enterprise
Included

WordPress front-end applications, payments and integrations

Core
Not included

Professional
Not included

Compliance
Not included

Enterprise
Coming soon

Entitlements are cumulative and subject to the active package selected. Enterprise features are roadmap items and may require separate scoping, integration and implementation services.

Full package details

Learner Records Hub Compliance

Learner Records Hub Compliance is designed for organisations that need stronger learner information governance, readiness checks, evidence management and compliance-focused reporting preparation.

It builds on the Core and Professional packages by adding compliance profiles, readiness workflows, privacy inventory support and export-oriented reporting features for providers that need more structured oversight.

Compliance is ideal for organisations that need to:

  • Manage structured learner, organisation, programme and intake records
  • Track operational workflows, documents, onboarding and learner progress
  • Prepare learner evidence and readiness information more consistently
  • Use compliance profiles and lookup values to support structured reporting
  • Support privacy and learner information governance through PII visibility
  • Prepare export-oriented reports for compliance and management review

This package includes the Core and Professional feature levels and adds the Compliance entitlement for readiness checks, compliance profiles, privacy inventory support, submission preparation and export-oriented reporting.

Compliance is the recommended package for providers that need to demonstrate stronger learner information management, evidence organisation and reporting readiness.

Learner Records Hub supports better learner record keeping, evidence organisation and reporting preparation. It does not guarantee accreditation, audit acceptance, funding approval or regulatory acceptance by any authority. Learner Records Hub is an independent Switch Cloud Studio solution for Moodle™ environments. Moodle™ is a trademark of Moodle Pty Ltd.

Need help choosing?

The Compliance package is recommended for providers that need readiness checks, structured evidence management, privacy inventory support and export-oriented reporting preparation.

  • Core for foundational learner records
  • Professional for operational workflows
  • Compliance for readiness and reporting preparation
  • Enterprise preview for future integrations
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Package and licence questions

These answers clarify how Learner Records Hub package options work for Moodle™ environments.

Is Learner Records Hub a full student information system?

Learner Records Hub is a Moodle™ learner records and compliance operations layer. It supports structured learner records, programmes, registrations, documents, reporting and compliance preparation. It is not positioned as a replacement for every financial, admissions or enterprise student information system workflow.

Yes. Learner Records Hub is developed as a Moodle plugin and is installed into a Moodle environment. It is designed to extend Moodle with structured learner records, programme and intake oversight, document tracking, readiness checks, reporting preparation and related administrative workflows.

Learner Records Hub is distributed in line with Moodle plugin requirements. The Moodle plugin code that interfaces with Moodle is released under a GPL-compatible licence, in keeping with Moodle plugin expectations.

The commercial Learner Records Hub subscription does not remove the rights provided under the applicable open-source licence. Instead, the subscription provides access to the official Switch Cloud Studio product release, updates, support, maintenance, documentation, licence validation services and related product services.

The subscription provides access to the official Switch Cloud Studio maintained release of Learner Records Hub and the service entitlements attached to the selected package.

Depending on the package selected, this may include:

  • access to the official product release;
  • product updates and maintenance releases;
  • compatibility updates for supported Moodle versions;
  • access to standard product documentation;
  • access to product support channels;
  • licence validation and product entitlement checks;
  • security and stability updates;
  • selected reporting, compliance or integration features according to the package selected.

The exact features, support access and update entitlements depend on the selected Learner Records Hub package.

The standard subscription does not automatically include all implementation, hosting or custom development work.

Unless specifically included in a written quotation or service agreement, the following are normally excluded:

  • initial Moodle setup or new implementation work;
  • Moodle hosting or server support;
  • WordPress or WooCommerce hosting support;
  • payment gateway configuration;
  • custom workflow development;
  • custom reports or exports;
  • data migration and data cleanup;
  • training sessions;
  • emergency after-hours support;
  • client-caused configuration or data issues.

These services can be quoted separately where required.

The plugin code is distributed in line with the applicable open-source licensing requirements. However, official Switch Cloud Studio support, updates, maintained releases, licence validation services, documentation and product assistance are provided through an active Learner Records Hub subscription.

Organisations using modified or unsupported versions may not be eligible for standard product support unless otherwise agreed.

Where the applicable open-source licence permits modification, clients may modify the plugin code in accordance with that licence.

However, custom modifications may affect support eligibility, update compatibility and upgrade safety. Switch Cloud Studio can assist with approved customisations, but these are normally quoted separately.

If a subscription expires, access to ongoing Switch Cloud Studio product support, updates, maintenance releases, licence validation services and package entitlements may stop.

The installed plugin should not be described as automatically “deleted” or “removed” from Moodle solely because a subscription has expired. However, unsupported or expired installations may no longer receive official updates, support or access to subscription-based services.

Updates are included according to the selected package. This may include bug fixes, security updates, compatibility updates and product improvements for supported Moodle versions.

Major implementation work, custom changes, unsupported Moodle versions or third-party integration changes may require a separate quotation.

No. Learner Records Hub does not replace Moodle. It extends Moodle with additional learner administration, recordkeeping, compliance preparation and reporting-support functionality.

Moodle remains the learning management system. Learner Records Hub adds structured operational oversight around learners, programmes, intakes, documents, readiness checks and reporting preparation.

No system can guarantee compliance on its own.

Learner Records Hub is designed to support compliance preparation by helping organisations structure records, track evidence, identify missing data, maintain audit trails and prepare reporting information.

The organisation remains responsible for its own policies, processes, data accuracy, statutory obligations and final submissions to regulators, quality councils or other authorities.

Learner Records Hub can support QCTO-related preparation by helping providers organise learner records, programme and intake information, evidence documents, readiness checks, Statement of Results preparation workflows, audit trails and reporting exports.

It is a support tool for recordkeeping and readiness preparation. It does not replace official QCTO requirements, provider responsibilities or formal regulatory processes.

Learner Records Hub is designed with role-based access, controlled permissions, audit trails and data governance considerations.

The Moodle site owner remains responsible for the hosting environment, user access controls, backups, lawful processing of personal information, POPIA compliance and organisational data protection policies.

Switch Cloud Studio can assist with configuration, hosting, security review and support where these services are included or separately contracted.

Support is provided according to the selected package and support entitlement.

Standard product support generally covers product guidance, bug-related support, update guidance and assistance with standard product functionality.

Support does not normally include unrelated Moodle hosting issues, custom development, data correction, training, third-party plugin conflicts, payment gateway setup or emergency after-hours support unless these services are included in the package or separately contracted.

The best package depends on the size of the organisation, the number of learners, the level of support required, the need for compliance preparation features, and whether website, WooCommerce or external integration support is required.

Switch Cloud Studio can assist with a scoping discussion to recommend the most appropriate package.

Yes. The package structure is additive. Organisations can start with Core learner records and expand into Professional operations, Compliance reporting and future Enterprise integration features.

Related Learner Records Hub options

Related products

Still deciding?

Choose the right Learner Records Hub package.

Switch Cloud Studio can help you select the right starting point for your learner records, operational administration and compliance reporting needs.

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